Account Application Form

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Company Name:

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Accounts Contact

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Manager's Contact

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Terms & Conditions: by submitting this form you are legally agreeing to our terms & conditions.By submitting this account application, you confirm that you have the legal authority to do so, or that you have obtained authorisation from the relevant authorised decision-makers. Any queries must be sent in writing within 7 days of invoice date. Invoices to be paid strictly within 30days of invoice date unless otherwise agreed in writing. Max Automotive Group Ltd – Customer Terms And Conditions MAX AUTOMOTIVE GROUP LTD Customer Terms and Conditions These Terms and Conditions apply to all customers of MAX Automotive Group Ltd ("we", "us", "our"). By completing and submitting a Customer Account Application Form, you agree to be bound by the following Terms and Conditions. 1. Definitions Customer: Any individual or business applying for or holding an account with MAX Automotive Group Ltd. Vehicle: Any motor vehicle presented to us for inspection, servicing, repair, MOT testing, diagnostics, or related services. Works: Any servicing, repairs, diagnostics, MOT testing, supply of parts, or other services carried out by us. Estimate / Quote: A written or verbal indication of likely cost, not a fixed price unless expressly stated as such. 2. Estimates, Quotes and Authority to Proceed 2.1 All estimates and quotes are provided in good faith based on information available at the time. 2.2 Estimates are not binding and may change if additional faults, damage, or work is identified once work has commenced. 2.3 No work will be carried out without the Customer’s authority. Authority may be given verbally, in writing, by email, or by electronic means. 2.4 Where additional work is required beyond the original estimate, we will make reasonable efforts to contact the Customer for approval before proceeding. 3. Prices and Payment 3.1 All prices are quoted inclusive of VAT unless stated otherwise. 3.2 Payment is due immediately upon completion of the Works unless alternative credit terms have been agreed in writing. 3.3 We reserve the right to request a deposit or full payment in advance for certain Works or parts. 3.4 We accept payment by cash, debit card, credit card, bank transfer, or approved finance providers (subject to approval and T&Cs). 3.5 Late payments may be subject to interest and/or administrative charges in accordance with applicable legislation. 4. Credit Accounts (If Applicable) 4.1 Credit facilities are offered at our discretion and are subject to approval. 4.2 Credit limits may be reviewed, reduced, or withdrawn at any time without prior notice. 4.3 Invoices must be settled within the agreed credit terms. Failure to do so may result in suspension of the account. 5. Vehicle Collection and Storage 5.1 Vehicles must be collected within 24 hours of notification that the Works have been completed, unless otherwise agreed. 5.2 We reserve the right to charge reasonable storage fees for vehicles not collected within this period. 5.3 We accept no responsibility for vehicles left on our premises without our consent or outside business hours. 6. Parts and Warranty 6.1 New parts supplied and fitted by us are covered by the manufacturer’s warranty, subject to their terms and conditions. 6.2 Warranty does not cover fair wear and tear, misuse, neglect, or faults arising from parts not supplied or fitted by us. 6.3 Any warranty claims must be reported to us immediately upon discovery of the issue. 7. Customer-Supplied Parts 7.1 We do not normally accept customer-supplied parts. Where accepted by prior agreement, no warranty is given on such parts or associated labour. 7.2 We accept no liability for delays, failures, or additional costs arising from customer-supplied parts. 8. MOT Testing 8.1 MOT tests are carried out in accordance with DVSA regulations. 8.2 A failed MOT does not imply that the vehicle is roadworthy or unroadworthy beyond the scope of the test. 8.3 Any repair work following an MOT failure requires separate authorisation. 9. Liability 9.1 We will take reasonable care of the Customer’s vehicle while it is in our possession. 9.2 We shall not be liable for loss or damage caused by fire, theft, or other circumstances beyond our reasonable control, except where required by law. 9.3 Our liability for any claim shall not exceed the value of the Works carried out on the vehicle in question, except where liability cannot be limited by law. 10. Data Protection 10.1 We process personal data in accordance with UK data protection legislation. 10.2 Customer information will be used for account management, service reminders, and communication relating to our services. 10.3 We will not share personal data with third parties except where required by law or necessary to provide our services. 11. Right to Retain Vehicle 11.1 We reserve the right to retain possession of the vehicle until all outstanding charges have been paid in full (lien). 12. Complaints 12.1 Any complaints should be raised as soon as possible to allow us the opportunity to resolve the issue. 12.2 Complaints should be submitted in writing where practicable. 13. Governing Law 13.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. 13.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. 14. Acceptance By signing the Customer Account Application Form, you confirm that you have read, understood, and agree to these Terms and Conditions. MAX Automotive Group Ltd